What are the responsibilities and job description for the Desktop Support position at TEKsystems?
*Desktop Support*
Pay Rate: $30/hr. - $35/hr.
12 Month Contract
5 Days Onsite - Alameda, CA
*Description*
Hardware Summary
oDell Product Line
oDell Support Process
oDell Diagnostics
oDell Service Tag & Express Service Code
oMac support
oDeploy and maintain Mac using AirWatch MDM system.
oFamiliarity with Intune or JAMF MDM systems.
oPrevious experience with corporate Mac support with restricted system access
oXerox Managed Print Services
oCisco Telephones
oMobile Devices
oiPad/ iPhone
oAndroid
Software Summary
oOperating Systems
oWindows 11
oWindows 10
oWindows 7
oMicrosoft Office Suite
oOffice 365
oOffice 2016 (Client)
oOffice 2010 (Client)
Application Support Summary
oMcAfee Anti-Virus Suite
oEndpoint Encryption
oEncryption Recovery
oePO Dashboard
oBitLocker
oSymantec Management Tools
oSymantec Management Agent (Altiris)
oSCCM
oBomgar (Remote Access)
oWebEx Productivity Tools
oMicrosoft Teams end user support
oEdge browser setting
oCisco AnyConnect VPN
oZscaler Application (Cloud Proxy)
Hardware Deployment
oPXE Boot Imaging
oBreak Fix Deployment
oNew Hire Deployment
oPC Refresh Projects
Support Structure
oTier 1/2 Support
oHW Break Fix
oApplication Support
oOS Troubleshooting
oImaging
oEquipment Moves
oTelephone Deployment
oTicket Management
oSmart Hands Support
oData Center Rack & Stack
oServer Reboots
oDevice Console Access
oHot Swaps (Component)
oOn-Call Support
oTravel
oTransportation
oAdditional Site Support (Emergency)
oSpecialized Support
oField Sales Support
oExecutive Support
oAsset Management
oeWaste
*Pay and Benefits*
The pay range for this position is $30.00 - $35.00
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Alameda,CA.
*Application Deadline*
This position will be accepting applications until Feb 1, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Pay Rate: $30/hr. - $35/hr.
12 Month Contract
5 Days Onsite - Alameda, CA
*Description*
Hardware Summary
oDell Product Line
oDell Support Process
oDell Diagnostics
oDell Service Tag & Express Service Code
oMac support
oDeploy and maintain Mac using AirWatch MDM system.
oFamiliarity with Intune or JAMF MDM systems.
oPrevious experience with corporate Mac support with restricted system access
oXerox Managed Print Services
oCisco Telephones
oMobile Devices
oiPad/ iPhone
oAndroid
Software Summary
oOperating Systems
oWindows 11
oWindows 10
oWindows 7
oMicrosoft Office Suite
oOffice 365
oOffice 2016 (Client)
oOffice 2010 (Client)
Application Support Summary
oMcAfee Anti-Virus Suite
oEndpoint Encryption
oEncryption Recovery
oePO Dashboard
oBitLocker
oSymantec Management Tools
oSymantec Management Agent (Altiris)
oSCCM
oBomgar (Remote Access)
oWebEx Productivity Tools
oMicrosoft Teams end user support
oEdge browser setting
oCisco AnyConnect VPN
oZscaler Application (Cloud Proxy)
Hardware Deployment
oPXE Boot Imaging
oBreak Fix Deployment
oNew Hire Deployment
oPC Refresh Projects
Support Structure
oTier 1/2 Support
oHW Break Fix
oApplication Support
oOS Troubleshooting
oImaging
oEquipment Moves
oTelephone Deployment
oTicket Management
oSmart Hands Support
oData Center Rack & Stack
oServer Reboots
oDevice Console Access
oHot Swaps (Component)
oOn-Call Support
oTravel
oTransportation
oAdditional Site Support (Emergency)
oSpecialized Support
oField Sales Support
oExecutive Support
oAsset Management
oeWaste
*Pay and Benefits*
The pay range for this position is $30.00 - $35.00
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Alameda,CA.
*Application Deadline*
This position will be accepting applications until Feb 1, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $30 - $35
