What are the responsibilities and job description for the Dispatch Coordinator position at TEKsystems?
*Description*
Position Summary:
We are looking for a detail-oriented and proactive Backhaul Dispatcher to join our logistics team. This role is responsible for coordinating return loads (backhauls) for our fleet to maximize efficiency and reduce empty miles. You'll work closely with drivers, customers, and carriers to ensure timely pickups, efficient routing, and strong communication throughout the delivery process.
Key Responsibilities:
*Proactively source and schedule backhaul loads to optimize fleet utilization and reduce deadhead miles
*Coordinate with internal dispatchers, drivers, and external carriers to plan efficient routes and backhaul opportunities
*Communicate load details clearly to drivers, ensuring understanding of pick-up/drop-off times, addresses, and load requirements
*Maintain up-to-date records in dispatch and TMS (Transportation Management System) software
*Track and monitor active backhaul shipments, resolving issues or delays in real time
*Build and maintain relationships with freight brokers, customers, and carrier partners
*Ensure compliance with DOT regulations and company policies
*Provide exceptional customer service to both internal teams and external partners
*Analyze performance metrics and suggest improvements to reduce costs and increase productivity
*Skills*
3pl, dispatch customer service, fleet management, freight forwarder, logistics support
*Additional Skills & Qualifications*
- Excellent communication and problem-solving skills
- Ability to multitask and remain calm under pressure
- Strong organizational skills and attention to detail
- Sales or operations experience
- Bachelor's preferred not required
*Ideal but not required: *
*Understanding of freight logistics, routing, and transportation industry practices
*Proficiency in dispatch software and Microsoft Office Suite (Excel, Outlook, etc.)
*Knowledge of DOT regulations and geographic routing is a plus
*Experience with TMS platforms (e.g., McLeod, Samsara, TruckMate, etc.)
*Familiarity with freight brokerage and load boards
*Pay and Benefits*
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Mt Holly,NJ.
*Application Deadline*
This position is anticipated to close on May 6, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Position Summary:
We are looking for a detail-oriented and proactive Backhaul Dispatcher to join our logistics team. This role is responsible for coordinating return loads (backhauls) for our fleet to maximize efficiency and reduce empty miles. You'll work closely with drivers, customers, and carriers to ensure timely pickups, efficient routing, and strong communication throughout the delivery process.
Key Responsibilities:
*Proactively source and schedule backhaul loads to optimize fleet utilization and reduce deadhead miles
*Coordinate with internal dispatchers, drivers, and external carriers to plan efficient routes and backhaul opportunities
*Communicate load details clearly to drivers, ensuring understanding of pick-up/drop-off times, addresses, and load requirements
*Maintain up-to-date records in dispatch and TMS (Transportation Management System) software
*Track and monitor active backhaul shipments, resolving issues or delays in real time
*Build and maintain relationships with freight brokers, customers, and carrier partners
*Ensure compliance with DOT regulations and company policies
*Provide exceptional customer service to both internal teams and external partners
*Analyze performance metrics and suggest improvements to reduce costs and increase productivity
*Skills*
3pl, dispatch customer service, fleet management, freight forwarder, logistics support
*Additional Skills & Qualifications*
- Excellent communication and problem-solving skills
- Ability to multitask and remain calm under pressure
- Strong organizational skills and attention to detail
- Sales or operations experience
- Bachelor's preferred not required
*Ideal but not required: *
*Understanding of freight logistics, routing, and transportation industry practices
*Proficiency in dispatch software and Microsoft Office Suite (Excel, Outlook, etc.)
*Knowledge of DOT regulations and geographic routing is a plus
*Experience with TMS platforms (e.g., McLeod, Samsara, TruckMate, etc.)
*Familiarity with freight brokerage and load boards
*Pay and Benefits*
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Mt Holly,NJ.
*Application Deadline*
This position is anticipated to close on May 6, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $22 - $24
