What are the responsibilities and job description for the Family Enrollment Counselor position at TEKsystems?
Job Description
Job Description
100% REMOTE Family Enrollment Counselor
Description
Purpose of the Position : The Family Enrollment Counselor works a 9-hour shift, Monday to Friday, from their home office. They build and maintain positive relationships with families interested in enrolling in Connections Academy schools. The role involves delivering a superior customer experience by explaining the value and benefits of the school, ensuring parents understand the virtual school experience, and helping families make informed enrollment decisions.
- Work in school-specific outbound task forces to achieve enrollment goals.
- Support families via inbound calls, assisting them through the enrollment process.
- Make outbound calls to families interested in enrolling.
- Serve as an enrollment expert for families.
- Act as an ambassador for the school in interactions with students and families.
- Liaise between local schools and enrollment to resolve issues.
- Stay updated on enrollment policies and guidelines and communicate changes to families.
- Communicate changes in school events, policies, and guidelines through interactions with school staff and parents.
- Perform other duties as assigned.
Skills
inbound and outbound calls, Customer service, call center, data entry, salesforce crm
Additional Skills & Qualifications
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $15.00 - $17.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 18, 2025.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $15 - $17
