What are the responsibilities and job description for the Front Desk Receptionist position at TEKsystems?
*Description*
The Title Specialist Representative will have multiple duties including; processing the power of attorney, editing lean releases, and pushing through all title documents so that new owners can obtain their vehicles quicker. Calling the new owners to talk through information that is needed. 40-50 calls a day. On the phone, the Title Specialists Reps will be responsible for for collecting and disseminating documents, handling issues related to settlement and making sure customers are handeled in a professional, efficient way. IAA is trying to get away from forwarding calls on to supervisors, so reps need to be comfortable handeling customers that are upset and being empathetic when needed. Specialists will be working directly with customers and other IAA branches. High level of both written and verbal communication required. Specialists will be required to learn the processing regulations for all 9 states as each state has different laws in place.
*Skills*
Customer support, Customer service, Call center
*Top Skills Details*
Customer support,Customer service,Call center
*Additional Skills & Qualifications*
MUST HAVE: - Customer Service experience, working in a fast paced environment, detail oriented - be able to type 50 WPM -Proficient with Microsoft office suite and Internet Explorer -Previous Experience wiuth Microsoft Outlook *Ideal companies to targe
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Dale,TX.
*Application Deadline*
This position is anticipated to close on Apr 10, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Title Specialist Representative will have multiple duties including; processing the power of attorney, editing lean releases, and pushing through all title documents so that new owners can obtain their vehicles quicker. Calling the new owners to talk through information that is needed. 40-50 calls a day. On the phone, the Title Specialists Reps will be responsible for for collecting and disseminating documents, handling issues related to settlement and making sure customers are handeled in a professional, efficient way. IAA is trying to get away from forwarding calls on to supervisors, so reps need to be comfortable handeling customers that are upset and being empathetic when needed. Specialists will be working directly with customers and other IAA branches. High level of both written and verbal communication required. Specialists will be required to learn the processing regulations for all 9 states as each state has different laws in place.
*Skills*
Customer support, Customer service, Call center
*Top Skills Details*
Customer support,Customer service,Call center
*Additional Skills & Qualifications*
MUST HAVE: - Customer Service experience, working in a fast paced environment, detail oriented - be able to type 50 WPM -Proficient with Microsoft office suite and Internet Explorer -Previous Experience wiuth Microsoft Outlook *Ideal companies to targe
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Dale,TX.
*Application Deadline*
This position is anticipated to close on Apr 10, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $17
