What are the responsibilities and job description for the IT Desktop Support Technician position at TEKsystems?
* Are you interested in gaining an opportunity with an organization that could prosper your IT career to wherever your IT career goals align? *
*Job Description:*
Our Client is looking for an IT Desktop Support Technician to join their IT team at their Kokomo, Indiana technical center. This Person will be responsible for the main Kokomo, Indiana location as well as a 2nd building next door. They will be supporting an end-user base of business users and engineers that work on engines and electrification processes for their vehicle transmission systems. This will be providing overarching L2 type support as they have a level 1 team that handles basic helpdesk issues. These technicians provide hands on support to a variety of users and are expected to have great customer service skills with the users. Additionally, they will be providing remote support where it makes sense and also helping out with different IT projects across the sites as they occur.
*Additional Skills & Preferred Qualifications:*
- Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/11, Mostly Lenovo, Dell, and standard hardware is issued for corporate users. Looking to further incorporate TeamViewer in their toolbox.
- About 1000 users across their Indiana facilities
- Current Team in Kokomo consists of 2 other FTE technicians and a Service Delivery Manager on site.
- Communication and soft skills are key. They are big on culture and building a team that works well together and supports the needs of their end users so want to be sure people are being taken care of respectfully and that you work well with other team members.
*We are looking to set up interviews as early as next week*
* Pay will be negotiable based on experience *
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ [teksystems.com](https://teksystems.com/) (no space in email address) *
*Workplace Type*
This is a fully onsite position in Kokomo, IN.
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Pay and Benefits*
The pay range for this position is $24.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Kokomo,IN.
*Application Deadline*
This position is anticipated to close on Apr 11, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Job Description:*
Our Client is looking for an IT Desktop Support Technician to join their IT team at their Kokomo, Indiana technical center. This Person will be responsible for the main Kokomo, Indiana location as well as a 2nd building next door. They will be supporting an end-user base of business users and engineers that work on engines and electrification processes for their vehicle transmission systems. This will be providing overarching L2 type support as they have a level 1 team that handles basic helpdesk issues. These technicians provide hands on support to a variety of users and are expected to have great customer service skills with the users. Additionally, they will be providing remote support where it makes sense and also helping out with different IT projects across the sites as they occur.
*Additional Skills & Preferred Qualifications:*
- Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/11, Mostly Lenovo, Dell, and standard hardware is issued for corporate users. Looking to further incorporate TeamViewer in their toolbox.
- About 1000 users across their Indiana facilities
- Current Team in Kokomo consists of 2 other FTE technicians and a Service Delivery Manager on site.
- Communication and soft skills are key. They are big on culture and building a team that works well together and supports the needs of their end users so want to be sure people are being taken care of respectfully and that you work well with other team members.
*We are looking to set up interviews as early as next week*
* Pay will be negotiable based on experience *
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ [teksystems.com](https://teksystems.com/) (no space in email address) *
*Workplace Type*
This is a fully onsite position in Kokomo, IN.
*Pay and Benefits*
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Pay and Benefits*
The pay range for this position is $24.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Kokomo,IN.
*Application Deadline*
This position is anticipated to close on Apr 11, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $25
