What are the responsibilities and job description for the Member Service Rep (Fraud Department) position at TEKsystems?
Job Description
Job Description
Member Service Representative (Fraud Department)
Primarily Remote - Must be open to commute to Sandy Springs, GA 30328
Anticipated Start Date : 03 / 31 / 2025
Training Schedule : Monday - Friday 9am-5 : 30pm EST
Schedule After Training : Ranges Sunday - Friday 2 : 00pm - 12 : 30am EST
Pay Rate : $19.50 / hr
Description
- To respond to inquiries and requests from members and other individuals within a 24 / 7 high volume, schedule-driven and structured contact center operation.
- Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
- Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and / or other accounts.
- Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
Skills
customer service, data entry, inbound and outbound calls, call center
Experience Level
Expert Level
priorityeast
Pay and Benefits
The pay range for this position is $19.50 - $19.50 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a hybrid position in Sandy Springs,GA.
Application Deadline
This position is anticipated to close on Feb 14, 2025.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20
