What are the responsibilities and job description for the Open Source DB/SQL Azure Support Engineer position at TEKsystems?
*Description*
Experience troubleshooting Open-Source Databases like MySQL, Postgre SQL, etc.
Top Skills:
1. Minimum 3 years experience with Any Open Source DB (MYSQL or PostgreSQL) or SQL Server or SQL Azure DB
2. Minimum 5 years experience with Technical Support
3. Minimum 5 years experience with Azure Fundamentals and Azure PAAS (Desirable)
Role and Responsibilities:
* Minimum 5 of experience is required in Technical Support Roles
* Administration support for SQL databases and/or Azure Cloud-based
* Must have knowledge of basics of Azure and SQL,
* Hand on experience in production support with Database experience
* Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and/or SQL language.
* Excellent understanding of Database concepts and deployments
* Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue
* Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving the KPI targets.
* Experience working in a team environment, managing a diverse workload
* Ability to work independently, be adaptable to change and varied working hours
* Ability to take quick decisions, like when to escalate a ticket to next level
* Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.
* Excellent Communication Skills - verbal, listening, and written (including technical writing).
* Passion for technology, lifelong learning and professional development.
* Experience in one or more of these areas desirable:
* Experience supporting Azure or other cloud-based solutions.
* Microsoft certifications in data platform or Azure technologies
* Experience troubleshooting Open-Source Databases like MySQL, Postgre SQL, etc.,
* Basic Networking, Storage and Platform troubleshooting skills.
Typical Day in the Role
* Typical task breakdown and operating rhythm: The role will consist of 20% meetings, 80% case management.
*Skills*
Technical support, Troubleshooting, PAAS, database administrator, sql, azure, open source
*Top Skills Details*
Technical support,Troubleshooting,PAAS,database administrator,sql,azure,open source
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $47.00 - $49.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Irving,TX.
*Application Deadline*
This position is anticipated to close on Apr 2, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Experience troubleshooting Open-Source Databases like MySQL, Postgre SQL, etc.
Top Skills:
1. Minimum 3 years experience with Any Open Source DB (MYSQL or PostgreSQL) or SQL Server or SQL Azure DB
2. Minimum 5 years experience with Technical Support
3. Minimum 5 years experience with Azure Fundamentals and Azure PAAS (Desirable)
Role and Responsibilities:
* Minimum 5 of experience is required in Technical Support Roles
* Administration support for SQL databases and/or Azure Cloud-based
* Must have knowledge of basics of Azure and SQL,
* Hand on experience in production support with Database experience
* Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and/or SQL language.
* Excellent understanding of Database concepts and deployments
* Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue
* Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving the KPI targets.
* Experience working in a team environment, managing a diverse workload
* Ability to work independently, be adaptable to change and varied working hours
* Ability to take quick decisions, like when to escalate a ticket to next level
* Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.
* Excellent Communication Skills - verbal, listening, and written (including technical writing).
* Passion for technology, lifelong learning and professional development.
* Experience in one or more of these areas desirable:
* Experience supporting Azure or other cloud-based solutions.
* Microsoft certifications in data platform or Azure technologies
* Experience troubleshooting Open-Source Databases like MySQL, Postgre SQL, etc.,
* Basic Networking, Storage and Platform troubleshooting skills.
Typical Day in the Role
* Typical task breakdown and operating rhythm: The role will consist of 20% meetings, 80% case management.
*Skills*
Technical support, Troubleshooting, PAAS, database administrator, sql, azure, open source
*Top Skills Details*
Technical support,Troubleshooting,PAAS,database administrator,sql,azure,open source
*Experience Level*
Intermediate Level
*Pay and Benefits*
The pay range for this position is $47.00 - $49.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Irving,TX.
*Application Deadline*
This position is anticipated to close on Apr 2, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $47 - $49
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