What are the responsibilities and job description for the Order Entry Specialist position at TEKsystems?
*Job Description: *
We are seeking a motivated and detail-oriented Sales Support Specialist to join our dynamic team in Madison, WI. The Sales Support Specialist will play a crucial role in assisting our sales team, ensuring smooth sales operations, and maintaining high levels of customer satisfaction.
*Responsibilities:*
* Provide troubleshooting assistance for customer orders, account statuses, and relevant issues.
* Respond to customer inquiries and resolve complaints in a timely manner.
* Process orders accurately and ensure timely delivery.
* Maintain and update sales-related databases and tracking tools.
* Support sales representatives in managing client accounts, including lead follow-up and customer relationship management.
* Perform data entry duties .
*Qualifications:*
* 1 years of order entry or data entry experience
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Proficiency in Microsoft Office Suite and CRM software.
*Work Environment:*
* The building is relatively new (built in 2019) and features an open, airy, and clean space.
* Standing desks and a wall of windows within the Customer Service area.
* Smaller team of 15 people, with most having come through TEK.
* Working hours: 9:00am-5:30pm Monday - Friday
*Pay and Benefits*
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Madison,WI.
*Application Deadline*
This position is anticipated to close on Apr 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a motivated and detail-oriented Sales Support Specialist to join our dynamic team in Madison, WI. The Sales Support Specialist will play a crucial role in assisting our sales team, ensuring smooth sales operations, and maintaining high levels of customer satisfaction.
*Responsibilities:*
* Provide troubleshooting assistance for customer orders, account statuses, and relevant issues.
* Respond to customer inquiries and resolve complaints in a timely manner.
* Process orders accurately and ensure timely delivery.
* Maintain and update sales-related databases and tracking tools.
* Support sales representatives in managing client accounts, including lead follow-up and customer relationship management.
* Perform data entry duties .
*Qualifications:*
* 1 years of order entry or data entry experience
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Proficiency in Microsoft Office Suite and CRM software.
*Work Environment:*
* The building is relatively new (built in 2019) and features an open, airy, and clean space.
* Standing desks and a wall of windows within the Customer Service area.
* Smaller team of 15 people, with most having come through TEK.
* Working hours: 9:00am-5:30pm Monday - Friday
*Pay and Benefits*
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Madison,WI.
*Application Deadline*
This position is anticipated to close on Apr 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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