What are the responsibilities and job description for the Salesforce Technical Admin position at TEKsystems?
Job Title
Salesforce Technical Admin
Top Skills Details
5 years of Salesforce Platform experience
Experience using Sales Cloud, Service Cloud, Experience Cloud, Lead Management, Marketing Cloud, & Field Service. Recent experience in Field Service, Lead Management, and Marketing Cloud
Provide general salesforce user administration- profiles, roles, public groups, permission sets, sharing & visibility
2-5 years of development experience with different coding languages such as Python, SQL, JavaScript and Apex is required
Salesforce Administrator certification is preferred
Familiarity with Agile methodology
Worksite Address
5260 Westview Dr Ste 200, Frederick, Maryland, United States,21703
Workplace Type
Hybrid
*Description*
ThompsonGas is the nation's fastest growing propane retailer and recently went live with a salesforce implementation for field services and salesforce marketing cloud. TEKsystems Global Services supported the implementation and now ThompsonGas is working toward maintaining salesforce moving forward (along with system enhancements).
Looking for an experienced Salesforce expert to join the digital transformation journey by supporting the Salesforce ecosystem. Successful candidates will be comfortable in both the technical development aspects of Salesforce, as well as in providing leadership and guidance for enterprise-wide database management. They will support both development and administration, with a hands-on approach, ensuring alignment with stakeholders by making solutions scalable. This newly created role will be based at the corporate office in Frederick, MD and will require at least three days a week in the office.
Identify continuous improvement opportunities to leverage salesforce features to meet business goals
Apply a strong understanding of system integrations and database architecture to manage system changes and create meaningful connections between platforms
Deploy planned releases and bug fixes using CI/CD best practices with tools like GitHub & Salesforce DevOps
Manage environmental refreshes, system integrations, and data flows to and from Salesforce
Configure Salesforce standard features like custom objects, validation rules, custom fields, flows, Visualforce pages, record types
Create and develop POC's that meet design requirements
Plan & monitor enterprise level security & compliance
Lead a team of system developers, both in-house and offshore, ensuring solutions align with organizational governance and software development best practices
Participate in team meetings such as the daily standup, sprint ceremonies & retrospectives
Collaborate closely with Salesforce Product Management to write user stories, design & test new features, and maintain system documentation
Actively respond to user questions and Salesforce support cases
Monitor logs to identify and troubleshoot failures through code and configuration review
Perform data migrations & updates using data loader and workbench
Provide general salesforce user administration- profiles, roles, public groups, permission sets, sharing & visibility
Use a holistic approach to align enhancements with ThompsonGas' long term digital asset harmonization strategy
Schedule flexibility to accommodate after-hours deployments & bug fixes
5 years of Salesforce Platform experience
Experience using Sales Cloud, Service Cloud, Experience Cloud, Lead Management, Marketing Cloud, & Field Service. Recent experience in Field Service, Lead Management, and Marketing Cloud is preferred
Experience working on projects in a development role
2-5 years of development experience with different coding languages such as Python, SQL, JavaScript and Apex is required
Salesforce Administrator certification is preferred
Salesforce System or Technical Architect certification is preferred
Familiarity with Agile methodology
Demonstrates sound judgement when assessing the impact of changes
Experience with workflow documentation (Visio, Lucid Chart)
Strong ability to build business partnerships and align with various stakeholders
Demonstrates excellent analytical skills to diagnose and resolve code issues
Ability to lead through adversity
Strong attention to detail in documentation
Ability to clearly articulate complex technical processes in a simple, digestible manner
Experience working successfully with offshore support
Flexibility to work after regular business hours to coordinate with offshore support teams
External Communities Job Description
Our customer is looking for an experience salesforce technical admin to perform both administration and development supporting the Salesforce ecosystem. Successful candidates will be comfortable in both the technical development aspects of Salesforce, as well as in providing leadership and guidance for enterprise-wide database management. They will support both development and administration, with a hands-on approach
EVP
Looking for innovative, outside of the box thinkers who want to make an impact. ThompsonGas is rethinking the way business gets done and, as a result, their employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it, ThompsonGas is the place for you!
Additional Skills & Qualifications
Experience in a salesforce environment where the role required various roles (admin/developer). This person will be on a small team supporting the environment and working with the TGS offshore team so experience working with offshore is important.
Experience troubleshooting and analyzing code along with actively participating in development, code/deployment
Any experience with business process would be a nice to have as this role will move toward future business process changes utilizing salesforce as a technology.
*Pay and Benefits*
The pay range for this position is $63.00 - $70.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Frederick,MD.
*Application Deadline*
This position will be accepting applications until Jan 23, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salesforce Technical Admin
Top Skills Details
5 years of Salesforce Platform experience
Experience using Sales Cloud, Service Cloud, Experience Cloud, Lead Management, Marketing Cloud, & Field Service. Recent experience in Field Service, Lead Management, and Marketing Cloud
Provide general salesforce user administration- profiles, roles, public groups, permission sets, sharing & visibility
2-5 years of development experience with different coding languages such as Python, SQL, JavaScript and Apex is required
Salesforce Administrator certification is preferred
Familiarity with Agile methodology
Worksite Address
5260 Westview Dr Ste 200, Frederick, Maryland, United States,21703
Workplace Type
Hybrid
*Description*
ThompsonGas is the nation's fastest growing propane retailer and recently went live with a salesforce implementation for field services and salesforce marketing cloud. TEKsystems Global Services supported the implementation and now ThompsonGas is working toward maintaining salesforce moving forward (along with system enhancements).
Looking for an experienced Salesforce expert to join the digital transformation journey by supporting the Salesforce ecosystem. Successful candidates will be comfortable in both the technical development aspects of Salesforce, as well as in providing leadership and guidance for enterprise-wide database management. They will support both development and administration, with a hands-on approach, ensuring alignment with stakeholders by making solutions scalable. This newly created role will be based at the corporate office in Frederick, MD and will require at least three days a week in the office.
Identify continuous improvement opportunities to leverage salesforce features to meet business goals
Apply a strong understanding of system integrations and database architecture to manage system changes and create meaningful connections between platforms
Deploy planned releases and bug fixes using CI/CD best practices with tools like GitHub & Salesforce DevOps
Manage environmental refreshes, system integrations, and data flows to and from Salesforce
Configure Salesforce standard features like custom objects, validation rules, custom fields, flows, Visualforce pages, record types
Create and develop POC's that meet design requirements
Plan & monitor enterprise level security & compliance
Lead a team of system developers, both in-house and offshore, ensuring solutions align with organizational governance and software development best practices
Participate in team meetings such as the daily standup, sprint ceremonies & retrospectives
Collaborate closely with Salesforce Product Management to write user stories, design & test new features, and maintain system documentation
Actively respond to user questions and Salesforce support cases
Monitor logs to identify and troubleshoot failures through code and configuration review
Perform data migrations & updates using data loader and workbench
Provide general salesforce user administration- profiles, roles, public groups, permission sets, sharing & visibility
Use a holistic approach to align enhancements with ThompsonGas' long term digital asset harmonization strategy
Schedule flexibility to accommodate after-hours deployments & bug fixes
5 years of Salesforce Platform experience
Experience using Sales Cloud, Service Cloud, Experience Cloud, Lead Management, Marketing Cloud, & Field Service. Recent experience in Field Service, Lead Management, and Marketing Cloud is preferred
Experience working on projects in a development role
2-5 years of development experience with different coding languages such as Python, SQL, JavaScript and Apex is required
Salesforce Administrator certification is preferred
Salesforce System or Technical Architect certification is preferred
Familiarity with Agile methodology
Demonstrates sound judgement when assessing the impact of changes
Experience with workflow documentation (Visio, Lucid Chart)
Strong ability to build business partnerships and align with various stakeholders
Demonstrates excellent analytical skills to diagnose and resolve code issues
Ability to lead through adversity
Strong attention to detail in documentation
Ability to clearly articulate complex technical processes in a simple, digestible manner
Experience working successfully with offshore support
Flexibility to work after regular business hours to coordinate with offshore support teams
External Communities Job Description
Our customer is looking for an experience salesforce technical admin to perform both administration and development supporting the Salesforce ecosystem. Successful candidates will be comfortable in both the technical development aspects of Salesforce, as well as in providing leadership and guidance for enterprise-wide database management. They will support both development and administration, with a hands-on approach
EVP
Looking for innovative, outside of the box thinkers who want to make an impact. ThompsonGas is rethinking the way business gets done and, as a result, their employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it, ThompsonGas is the place for you!
Additional Skills & Qualifications
Experience in a salesforce environment where the role required various roles (admin/developer). This person will be on a small team supporting the environment and working with the TGS offshore team so experience working with offshore is important.
Experience troubleshooting and analyzing code along with actively participating in development, code/deployment
Any experience with business process would be a nice to have as this role will move toward future business process changes utilizing salesforce as a technology.
*Pay and Benefits*
The pay range for this position is $63.00 - $70.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Frederick,MD.
*Application Deadline*
This position will be accepting applications until Jan 23, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $63 - $70
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