What are the responsibilities and job description for the Technical Support Engineer position at TEKsystems?
We're looking for a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you'll provide critical technical support to ensure the smooth operation of our manufacturing plant's computer systems.
The ideal candidate will have experience in setting up and maintaining computer hardware, software, and networking systems. You'll be responsible for troubleshooting and resolving technical issues promptly, ensuring minimal downtime for our production and office staff.
Responsibilities:
- Install, configure, and troubleshoot computer hardware and software.
- Set up and maintain network servers, including active directory accounts.
- Collaborate with colleagues to resolve complex technical issues.
- Document and track technical issues for future reference.
Requirements
- Prior experience in technical support or IT field.
- Strong understanding of computer hardware, software, and networking principles.
- Excellent problem-solving skills and analytical thinking.
- Ability to communicate technical information effectively.
