What are the responsibilities and job description for the Technical Support Specialist-LaGrange position at TEKsystems?
*Top Skills - Must Haves*
* Desktop
* Service desk
* Hardware
* Support
* Troubleshooting
* Deployment
* Office 365
* Ticketing system
* Customer service
* Windows 11
*Top Skills' Details*
* Experience performing hardware and software troubleshooting, deployments, and routine maintenance.
* Experience supporting Windows 11, Office 365, handhelds, and other peripherals.
* Strong customer service skills and dedication to the job at hand.
*Secondary Skills - Nice to Haves*
* ServiceNow
* Help desk
* Imaging
* Application support
*Job Description *
**We are looking for a knowledgeable, experienced Desktop Support technician with a high aptitude for customer service to work in LaGrange, KY. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair of devices in a Windows-based environment. Along with desktop duties, the candidate may be required to assist with security cameras, servers, and network switches. This position will provide desktop support to the staff within the complex.
Qualified candidates must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a background check and extensive drug test prior to starting. Training is held once a month, which can last up to three weeks. This training teaches them how to work, adapt, and conduct themselves in this environment.
*Additional Skills & Qualification*s
* Need strong organization skills and ability to work without a lot of supervision.
*Pay and Benefits*
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in La Grange,KY.
*Application Deadline*
This position is anticipated to close on Feb 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
* Desktop
* Service desk
* Hardware
* Support
* Troubleshooting
* Deployment
* Office 365
* Ticketing system
* Customer service
* Windows 11
*Top Skills' Details*
* Experience performing hardware and software troubleshooting, deployments, and routine maintenance.
* Experience supporting Windows 11, Office 365, handhelds, and other peripherals.
* Strong customer service skills and dedication to the job at hand.
*Secondary Skills - Nice to Haves*
* ServiceNow
* Help desk
* Imaging
* Application support
*Job Description *
**We are looking for a knowledgeable, experienced Desktop Support technician with a high aptitude for customer service to work in LaGrange, KY. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair of devices in a Windows-based environment. Along with desktop duties, the candidate may be required to assist with security cameras, servers, and network switches. This position will provide desktop support to the staff within the complex.
Qualified candidates must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a background check and extensive drug test prior to starting. Training is held once a month, which can last up to three weeks. This training teaches them how to work, adapt, and conduct themselves in this environment.
*Additional Skills & Qualification*s
* Need strong organization skills and ability to work without a lot of supervision.
*Pay and Benefits*
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in La Grange,KY.
*Application Deadline*
This position is anticipated to close on Feb 24, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $19 - $23
