IT Systems Specialist - Manufacturing Systems

Job Title: IT Manufacturing Specialist

Location: Indianola, PA

Duration: 12 Months

Job Type: Contract

Work Type: Onsite

Payrate: $35 - 40/Hourly/W2

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This client is a German multinational Pharmaceutical and biotechnology company and one of the largest pharmaceutical companies in the world, headquartered in Leverkusen, and areas of business include pharmaceuticals; consumer healthcare products, agricultural chemicals, seeds and biotechnology products.

Job Description:

• We are seeking a dedicated and skilled IT Manufacturing Specialist to join our team.
• The ideal candidate will be responsible for providing on-site support for manufacturing applications and associated devices across three manufacturing locations in the Pittsburgh area.
• This role is essential in ensuring that our manufacturing operations run smoothly and efficiently by addressing technical issues, providing user support, and maintaining application integrity.

Key Responsibilities:

• Provide on-site technical support for manufacturing applications and related devices, ensuring minimal downtime and optimal performance.
• Troubleshoot and resolve hardware and software issues related to manufacturing systems, including but not limited to PCs, tablets, scanners, and printers.
• Collaborate with manufacturing teams to understand their needs and provide IT solutions that enhance productivity and efficiency.
• Conduct regular maintenance and updates of manufacturing applications to ensure they are running the latest versions and security patches.
• Assist in the implementation of new manufacturing technologies and applications, providing training and support to end-users.
• Monitor system performance and user feedback to identify areas for improvement and recommend enhancements.
• Document all support activities, including issues encountered, resolutions provided, and user feedback, to maintain a knowledge base for future reference.
• Work closely with other IT teams to escalate and resolve technical issues that may arise.
• Participate in periodic training sessions to stay updated on the latest manufacturing technologies and IT best practices.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Proven experience in IT support, preferably within a manufacturing environment.
• Strong knowledge of manufacturing applications and associated hardware.
• Excellent troubleshooting skills with the ability to diagnose and resolve technical issues quickly.
• Strong communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Ability to adapt to a fast-paced environment and manage multiple priorities effectively.
• Willingness to travel between manufacturing locations as needed.

TekWisen® Group is an equal opportunity employer supporting workforce diversity.