What are the responsibilities and job description for the Care Coordinator I position at TeleMed2U Career Center?
TeleMed2U is a forward-thinking multi-specialty brand with a mission of bringing specialty care to everyone including individuals, providers, and organizations. Our people are our biggest asset who lead the way in making Specialty care more accessible and affordable every day for Americans nationwide. We are an ambitious brand, growing fast to become a household name for Specialty care across the US and constantly need talented people to make it happen. If you are passionate about digital health, helping patients, and want to make a difference in healthcare, then consider TeleMed2U as the next chapter in your career.
Currently atTeleMed2U, we have a unique opportunity for the right leader to play a huge role in the growth of our multi-specialty virtual care company. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the RightCare, at the Right Time, in the Right Place.
Brief Overview:
- Accurate entry of patient demographic/medical data into medical EMR.
- Schedules patient appointments in EMR.
- Manages patient health information in EMR.
- Collects patient and/or clinic data from various sources, as needed.
- Verifies patient insurance eligibility and verification.
- Consistently meets established productivity, schedule adherence, and quality standards.
- Provide various clerical and administrative support services.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Provides back up support to multi-specialty clinic providers.
- Provides patient education to set patient expectations
- Contributes to team effort by accomplishing related results as needed.
- Answering phones / TextMessage communication with providers and or Patients.
- Payment Collection
- Other duties as required.
Job Responsibilities:
- Accurate entry of patient demographic/medical data into medical EMR.
- Schedules patient appointments in EMR.
- Manages patient health information in EMR.
- Collects patient and/or clinic data from various sources, as needed.
- Verifies patient insurance eligibility and verification.
- Consistently meets established productivity, schedule adherence, and quality standards.
- Provide various clerical and administrative support services.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Provides back up support to multi-specialty clinic providers.
- Provides patient education to set patient expectations
- Contributes to team effort by accomplishing related results as needed.
- Answering phones / TextMessage communication with providers and or Patients.
- Payment Collection
- Other duties as required.
Qualifications:
- Experience utilizing an EMR/HER
- Proficiency with computer and Windows PC applications
- MS Office experience required (Word, Excel,Outlook, Teams)
- 0-1 years of experience in an office settingenvironment using the telephone and computer as the primary instruments toperform job duties
- Knowledge of medical terminology preferred
- Strong interpersonal, oral, and writtencommunication skills. Strong customer service skills. Strong organizational andtime management skills.
- Ability to deal with problems involvingvariables in standardized situations
- Telemedicine experience a plus
- Ability to multi-task in a fast-pacedenvironment.
Education
High school diploma or GED required
