What are the responsibilities and job description for the Patient Scheduling Coordinator position at TeleMed2U, Inc.?
Classification: Full Time, Non-Exempt
Work Hours: Monday – Friday, 10 AM - 7 PM
Mission Statement:
To bring specialty care to everyone and utilize technology to deliver quality care and better patient outcomes.
Company Overview:
At TeleMed2U, we believe that time is the most valuable resource in healthcare— whether it is time to diagnosis, time to treatment, or time to better health. That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide. By breaking down traditional barriers to specialty care, TeleMed2U has become a leading technology-enabled healthcare services company, delivering high-quality, convenient, and easy-to-access virtual healthcare solutions. Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination. With a focus on patient-centered innovation, provider collaboration, and data-driven care delivery, TeleMed2U is redefining specialty care—making it faster, simpler, and more accessible for all.
About the Role:
We’re looking for a detail-oriented Patient Scheduler to support virtual. If you thrive in a fast-paced healthcare environment and have strong communication skills, we’d love to hear from you!
Key Responsibilities:
- Schedule and manage patient appointments in the Electronic Medical Record (EMR) system.
- Accurately enter and update patient information.
- Answer incoming calls and assist with patient inquiries.
- Ensure timely scheduling for new and follow-up visits.
- Maintain confidentiality of medical, personal, and financial information.
- Problem-solve patient concerns with professionalism.
- Perform other administrative tasks as needed.
Qualifications:
- High school diploma or GED required.
- Bilingual (English/Spanish) required.
- Proficiency in MS Office (Word, Excel, Outlook, Teams).
- Experience in an office setting with phone and computer-based tasks.
- Telemedicine experience (a plus).
Physical Requirements:
- Prolonged periods of desk work and computer usage.
- Ability to lift up to 15 pounds.
TeleMed2U is an equal opportunity employer, committed to a diverse and inclusive workplace free from discrimination, and complies with all applicable federal, state, and local laws. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, gender expression, marital status, veteran status, criminal history, or any other status protected by law.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- Spanish (Required)
Ability to Commute:
- Austin, TX 78758 (Required)
Ability to Relocate:
- Austin, TX 78758: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21
