What are the responsibilities and job description for the Account Support Specialist position at Teleperformance USA?
Job Description
As an Account Support Specialist at Teleperformance USA, you will be responsible for providing world-class customer support and ensuring customer satisfaction. This role requires strong analytical skills, attention to detail, and the ability to work effectively in a team environment.
**Responsibilities:**
- Handle and respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and concerns in a professional manner
- Collaborate with internal teams to address complex customer issues
- Maintain up-to-date knowledge of company products and services to effectively communicate with customers
**Why Choose Us?**
Teleperformance offers a competitive compensation package, opportunities for career growth and development, and a collaborative and dynamic work environment. We are committed to creating a positive work environment where employees feel valued, inspired, and supported.
**Requirements:**
- High school diploma or equivalent required; college degree preferred
- 6 months of customer service experience; sales experience a plus
- Excellent communication and problem-solving skills
As an Account Support Specialist at Teleperformance USA, you will be responsible for providing world-class customer support and ensuring customer satisfaction. This role requires strong analytical skills, attention to detail, and the ability to work effectively in a team environment.
**Responsibilities:**
- Handle and respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and concerns in a professional manner
- Collaborate with internal teams to address complex customer issues
- Maintain up-to-date knowledge of company products and services to effectively communicate with customers
**Why Choose Us?**
Teleperformance offers a competitive compensation package, opportunities for career growth and development, and a collaborative and dynamic work environment. We are committed to creating a positive work environment where employees feel valued, inspired, and supported.
**Requirements:**
- High school diploma or equivalent required; college degree preferred
- 6 months of customer service experience; sales experience a plus
- Excellent communication and problem-solving skills
