What are the responsibilities and job description for the Business Development Associate position at Teleperformance USA?
About This Role
We are seeking a talented individual to join our team as a Sales and Customer Support Agent at Teleperformance USA. As a key contact for our clients, you will provide exceptional service and support to meet their needs.
Your responsibilities will include:
- Promoting brand awareness by offering additional products and services
- Ensuring customer satisfaction through proactive issue resolution
- Upselling and increasing customer benefits
- Adapting to change in a fast-paced environment
To succeed in this role, you will need strong verbal and written communication skills, as well as excellent interpersonal skills. A high school diploma or GED is required, and prior experience in customer service is preferred.
What We Offer
We offer a competitive compensation package, including paid training, full benefits, and opportunities for advancement. Our collaborative and dynamic work environment is designed to foster growth and success.
