What are the responsibilities and job description for the Content Review Specialist position at Teleperformance USA?
Job Description:
We are seeking a highly detail-oriented and tech-savvy individual to join our team as a Content Moderator. In this role, you will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines.
About the Role:
Investigate and moderate user-generated content to maintain a positive and engaging online environment.
Moderate traumatic, sensitive, and potentially offensive content while demonstrating resilience and discretion.
Help curate a positive online environment by removing inappropriate content.
Communicate effectively with users and escalate issues when necessary.
Monitor trends and report on content moderation metrics.
