What are the responsibilities and job description for the customer service/administrator office position at Teleperformance USA?
Customer Service/Support
We are a global digital business services company that delivers innovative solutions to help top brands streamline their operations. Our team of 500,000 passionate professionals speak over 300 languages and operate in multiple locations worldwide.
We offer paid training and comprehensive benefits including medical, dental, vision, and 401(k) plans.
Key Responsibilities:
- Field customer inquiries via phone, email, chat, and social media platforms
- Respond to requests for assistance and process payments
- Pass a skills assessment (digital interview)
Requirements:
- 6 months of customer service experience preferred
- High School Graduate or GED equivalent
- Comfort with desktop computer systems and Windows operating systems
- 1 year of inbound call center experience required
We strive to create an inclusive and diverse work environment where every employee feels valued and supported. Our goal is to provide a workplace culture that promotes happiness, health, and productivity.
