What are the responsibilities and job description for the Inbound Call Center Representative position at Teleperformance USA?
Streamline Your Career
Join Teleperformance USA, a global leader in digital business services, and take your career to the next level. As a Customer Service/Support Representative, you will play a vital role in helping our clients adapt quickly to changing needs and deliver only the best in all they do. You will connect with customers through various channels to address their concerns and find innovative solutions to their problems.
Key Responsibilities
* Connect with customers via phone, email, chat, and/or social media to address their requests for assistance
* Process payments and resolve customer issues
* Successfully pass the skills assessment (digital interview)
What We Offer
* Paid training to enhance your skills
* Full benefits package, including medical, dental, vision, and 401k
* A supportive and collaborative work environment
Qualifications
* ~6 months of customer service experience preferred
* High School Graduate or GED
* Comfort with desktop computer systems
* Ability to navigate Windows operating systems
* 1 year of call center inbound call work required
Become Part of Our Team
At Teleperformance USA, we believe in creating a culture of inclusion and diversity where everyone feels welcome and valued. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow your career, apply now to become part of our dynamic team.
Join Teleperformance USA, a global leader in digital business services, and take your career to the next level. As a Customer Service/Support Representative, you will play a vital role in helping our clients adapt quickly to changing needs and deliver only the best in all they do. You will connect with customers through various channels to address their concerns and find innovative solutions to their problems.
Key Responsibilities
* Connect with customers via phone, email, chat, and/or social media to address their requests for assistance
* Process payments and resolve customer issues
* Successfully pass the skills assessment (digital interview)
What We Offer
* Paid training to enhance your skills
* Full benefits package, including medical, dental, vision, and 401k
* A supportive and collaborative work environment
Qualifications
* ~6 months of customer service experience preferred
* High School Graduate or GED
* Comfort with desktop computer systems
* Ability to navigate Windows operating systems
* 1 year of call center inbound call work required
Become Part of Our Team
At Teleperformance USA, we believe in creating a culture of inclusion and diversity where everyone feels welcome and valued. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow your career, apply now to become part of our dynamic team.
