What are the responsibilities and job description for the Pre-License Training Specialist position at Teleperformance USA?
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Pre-License Training Specialist. This role involves providing exceptional customer service, resolving issues efficiently, and ensuring a seamless experience for our clients.
Responsibilities
- Respond to customer inquiries with care and sensitivity
- Provide excellent customer service through active listening and proactive problem-solving
- Aim to resolve issues on the first call by being efficient and effective
Requirements
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
Benefits
- Paid training and competitive wages
- Full benefits (medical, dental, vision, 401k)
- Paid time off and employee wellness programs
Salary
The estimated salary for this role is $30,000 - $40,000 per year, based on location in Port Saint Lucie, Florida.
Salary : $30,000 - $40,000
