What are the responsibilities and job description for the Social Media Content Moderator position at Teleperformance USA?
Job Title:
Content Moderator
About the Role:
We are seeking a highly detail-oriented and tech-savvy individual to join our team as a Content Moderator. In this role, you will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines.
Key Responsibilities:
- Investigate: Review and moderate user-generated content to ensure it aligns with our community guidelines.
- Tough Content Wrangler: Moderate traumatic, sensitive, and potentially offensive content with resilience.
- Curate: Help maintain a positive and engaging online environment by removing inappropriate content.
- Communicate: Provide feedback to users and escalate issues when necessary.
- Analyze: Monitor trends and report on content moderation metrics.
What We're Looking For:
- Sharp Eyes: You can spot a violation from a mile away.
- Cool Head: You stay calm under pressure and handle sensitive content with discretion.
- Tech Savvy: Comfortable navigating various online platforms and tools.
- Team Player: Work well with others and contribute to a positive team culture.
- Word Wizardry: Masterful spelling, grammar, and reading skills.
- Emotional Ninja: Strong emotional intelligence and resilience.
- Content Conqueror: Comfortable reviewing internet content.
- Logic Legend: Sharp problem-solving skills.
- Shift Shapeshifter: Available to work various shifts.
- Windows Whiz: Experienced with Windows operating systems.
- Typing Dynamo: Ability to type 25 wpm.
- Attendance Ace: Predictable and reliable attendance.
- Onsite Superstar: This is an onsite position.
