What are the responsibilities and job description for the Spanish Social Media Content Moderator position at Teleperformance?
Spanish Bilingual Onsite Social Media Content Moderator position! Next step is to apply!!! Please reach out to me if you have any issues - Great Pay and schedules!
*Must be fluent in both English and Spanish and have a High School diploma/GED*
We recommend you use a computer or laptop as there is a required assessment to pass to initiate a scheduled interview.
Company: Teleperformance
Location: 9324 W Emerald St Boise, ID 83704
Job Duties: Social Media Content Moderators are responsible for moderating user-generated content on our client’s platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.
If you are a bilingual social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!
- Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
- Comply with the performance indicators or parameters defined by the specific client's operation
- Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
- Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
- Participate in continuous training programs established by the company for optimal development in the role
- Able to moderate traumatic, sensitive and potentially offensive content
- Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
- Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
Apply here:
Spanish Bilingual Social Media Content Moderator - Onsite in Boise, Idaho | Careers at TPUS Boise, ID
