What are the responsibilities and job description for the Customer Success Expert position at Teleperformance?
At Teleperformance, we are committed to delivering exceptional customer experiences. As a Customer Success Expert, you will play a crucial role in achieving this goal by ensuring that all annotated data meets the highest standards of quality.
Key Responsibilities:
- Develop and maintain a deep understanding of project guidelines and requirements
- Collaborate with project managers and team members to ensure seamless execution
- Identify and address any quality control issues or concerns
- Provide training and guidance to junior team members as needed
Qualifications:
- Education: Bachelor's degree in a relevant field (e.g., data science, computer science)
- Professional Experience: 2 years in a similar role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
