What are the responsibilities and job description for the Datacenter Remote Hands Specialist position at Teleperformance?
Overview
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
Purpose
The Datacenter Remote Hands is responsible for all aspects of Datacenter monitoring and equipment installation. Including monitoring of environmental software. This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, and the development of specialized procedures. The Datacenter Remote Hands is required to work with other internal and external groups to deploy equipment. Will document all equipment location and assets. The Datacenter Remote Hands will work with other IT infrastructure teams to implement new equipment in the Datacenter to ensure that all TP standards are met.
Schedule: Saturday – Sunday 6AM – 6PM, Monday 6PM – 6AM with opportunity for weekday OT up to 51 hrs/wk
This position is 100% onsite in Salt Lake City, UT. Work at home is not available for this position.
Responsibilities
Your Responsibilities
Monitoring:
- Monitoring physical building and server rooms.
- Monitoring BAS systems for all Datacenters
- Monitor and evaluate data center environmental
Datacenter:
- Reporting indicators on the system
- Moving or securing network cables
- Installing Cables
- Power cycling
- Inventory management and labeling
- Reporting on equipment issues
- Completing assigned service desk tickets
Qualifications
Qualifications
- Minimum 1 years of IT experience.
- Hands-on experience with Microsoft Server OS
- General knowledge of TCP/IP networking
- Must have excellent written and verbal communication skills.
- Willing and able to work with a high level of urgency and professionalism.
- Ability to effectively deliver multiple concurrent projects, meeting tight customer driven deadlines.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
