What are the responsibilities and job description for the Administrative Support Specialist (Remote) position at Televate?
Televate is seeking a motivated and detail-oriented (Remote) Administrative Support Specialist to join our dynamic team. As an Administrative Support Specialist, you will play a crucial role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform. With Televate's innovative approach to gig staffing, this is an excellent opportunity to contribute to a company that puts flexibility and convenience at the forefront.
As the (Remote) Administrative Support Specialist, you will have the opportunity to work remotely and be part of a team dedicated to making gig work better for everyone. Your responsibilities will include liaising with gig workers, communicating shift opportunities, and addressing any queries or concerns they may have. Additionally, you will be responsible for maintaining accurate and up-to-date records, coordinating scheduling, and providing general administrative support.
Responsibilities
- Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time.
- Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication.
- Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences.
- Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers.
- Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks.
- Collaborate with internal teams to facilitate seamless communication and streamline processes.
- Contribute to ongoing improvements of the gig worker experience by providing feedback and insights.
Requirements
- Proven experience in administrative support roles, preferably in the staffing and recruiting industry.
- Proficient computer skills, including experience with Microsoft Office Suite and CRM software.
- Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both written and verbal, to effectively interact with gig workers.
- Detail-oriented mindset with a high level of accuracy in data entry and record-keeping.
- Ability to work independently and remotely, demonstrating self-motivation and initiative.
- Flexibility and adaptability to thrive in a fast-paced, dynamic environment.
