Service Manager

Temp Right Service is the premier provider of heating, air conditioning, geothermal, ventilation, refrigeration, plumbing, controls and indoor air quality services in Western Montana. We are a dynamic, design-build company with a mission to provide peace of mind by building a trusted customer relationship. Our mission is supported by our Core Values:

·         Do the Right Thing – Always make it right for the customer and act with integrity.

·         Customer Centric Focus – See our company through the customers’ eyes and focus on the customer experience.

·         Genuine Care for the Team – Care for our employees by cultivating a family atmosphere and be the Employer of Choice.

·         Achieve Premier Performance- Achieve a high level of Quality, Productivity, and Safety.

These values are not mere goals to achieve but are at the core of who we are as a company!

We need talented HVAC-R Technicians, Installers, Plumbers, and Leaders to meet the industry's and our customers' highly technical needs.  Because we offer top-of-the-line products and services, we need top-of-the-line team members. 

We are looking for a skilled and talented Service Manager to join our Kalispell, Montana team.

A career at Temp Right means being part of a team and being proud of it! It means working safely and exceeding customer expectations. It means learning and growing your career while striving for excellence, both personally and professionally. Are you ready to take your career to the next level? 

We offer:

Competitive Pay

Medical/Dental/Vision Insurance

Prescription Drugs

401(k) and Roth IRA with employer matching contributions of 50% of Employee’s contribution up to 5% of base pay.

Life/AD&D Insurance

Health Savings Account with up to $1,000 Company contributions

Flexible Spending Account

Short/Long-Term Disability Plans

Up to 200 hours of accrued PTO

7 Paid Holidays (including the day after Thanksgiving)!

Lifestyle Discounts (Gym Memberships, Corporate Pricing for Vehicles, and more)

Employee Assistance Program and Comfort Cares Employee Relief Fund

Position Summary

The Service Department Manager is responsible for the business results for their assigned team and for the safety and supervision of service technicians who complete the repair and maintenance of mechanical comfort systems. Additionally, this role is responsible for coaching, counseling, and developing HVAC field technicians and apprentices as well as the financial performance of the department.

Essential Functions & Responsibilities:

• Conducts assessments and rewards and disciplines employees as necessary
• Carries out supervisory responsibilities per the organization's policies and applicable laws
• Maintain a positive, cooperative, and teachable attitude
• Requires basic mechanical aptitude, mathematical and English language skills
• Comply with and promote the company Safety Policy
• Initiative; self-motivated (driven), self-starter.
• Excellent communication and customer service skills.
• Analytical and problem-solving skills
• Professional demeanor and positive, caring attitude.
• Other duties as assigned

Qualifications and Skills:

• Proven experience in a leadership role, preferably in a service-oriented industry.
• Strong understanding of modern leadership principles, emotional intelligence, and conflict resolution skills.
• Demonstrated ability to lead and motivate teams, fostering a positive and inclusive work environment.
• Technological proficiency to include Microsoft Office products
• Excellent strategic planning and problem-solving capabilities.
• Proficient in data analysis, using data to drive decision-making.
• Exceptional communication and interpersonal skills.
• Results-driven and adaptable to change.
• Passionate about continuous learning and staying updated with industry trends and innovations.

Additional Requirements:

·         Ability to stand, squat, bend, stoop and comfortably lift up to 25 lbs.

• Ability to pass full background screening and drug screening
• Ability to pass MVR check

• Ability to travel, as needed, for projects or training

Apply at https://tempright.com/careers/

Equal Employment Opportunity

Temp Right Service is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state or local laws.  It is Temp Right Service’s policy that all employment decisions are based on ability, experience and achievement of the individuals affected, and to provide a work environment that is cooperative, safe, conducive to good job performance, and free of all forms of unlawful discrimination.