Electronic Visit Verification Reporting Analyst

Description

The Electronic Visit Verification (EVV) Data & Reporting Analyst will be focused on providing analytic support across internal tools and databases, specifically, extracting data from numerous data sources:  analyzing data, interpreting information, trends and communicating insights to enable decision making around key strategic controls. 

Essential Job Functions

Data Analysis and Development

• Collaborate with cross-functional teams e.g., our client, vendor partners, and the EVV team to gather and maintain business reporting requirements.
• Document business/reporting requirements using a standardized requirements traceability matrix or similar business requirements document.
• Adhere to SOC controls/policies related to change management and vendor management.
• Identify and source data systems and develop, and/or update, new reporting solutions to meet the requirements and ensure insights are provided using key data points.
• Develop interactive dashboards using PowerBI to drive efficiency and significantly improve the visual analysis of the data used by a range of key stakeholders.
• In partnership with our client and vendor, develop solutions for ensuring the data aggregator. project meets CMS requirements and provides accurate and timely EVV reporting.
• Develop and implement data quality checks to ensure accuracy and consistency of data for reports developed by Tempus and our vendor partners.

Reporting Operations

• Identify opportunities for process improvement and automation to increase efficiency and effectiveness of reporting. 
• Use data mining techniques to consolidate and analyze information from available data sources to support process optimization and automation modelling.
• Ensure rigorous adherence to policies regarding PII, PHI and HIPPA for data security.
• Ensure adherence to SOC related controls/policies for data security.
• With support from cross-functional teams, run a range of weekly and monthly reports from multiple sources to provide to a range of stakeholders. Distribute reports to necessary parties, using secure methods for third parties. 
• Ensure dashboard contains accurate and timely data by extracting data from different sources using parameters and calculations and distributing the dashboard on schedule.
• Ensure CMS reports are produced by HHAeXchange and delivered to our client per agreed schedule.
• Maintain standard and ad hoc reports, templates, dashboards with insights, scorecards, and metrics that drive change in the business which are tailored in level of detail for the appropriate stakeholders.
• Participate in on-going meetings with our Call Center to analyze call volume and customer feedback.  

Reporting Analysis and Communication

• Monitor data to identify changes in program trends.
• Communicate findings and insights to stakeholders through presentations and written reports.
• Analyze and make required updates to the return data from the agencies.
• Ensuring data quality and reliability and providing feedback to business process owners and to the IT department.
• Perform ad-hoc analysis as necessary to answer business questions and drive decisions.

Requirements

Competencies

• Knowledge of suitable data analytic processes.
• Proven experience creating data-driven knowledge that increases efficiency and achieves the desired business results.  
• Experience with data visualization tools such as Tableau or Power BI
• Advanced proficiency, and knowledge of statistics, using statistical packages for creating pivot tables, graphs and charts to support the analysis of datasets (Excel, SPSS, SAS etc).
• Knowledge and experience with database design and data warehousing principles (SQL etc).
• Strong troubleshooting and report writing abilities.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to lead process improvement initiatives and manage changes in requirements and timelines.
• Adept at queries, report writing and presenting findings.
• Strong written and oral communication skills
• Capacity to train staff in foundational data entry techniques.
• Attentive and considerate team player.
• Professional, friendly & understanding personality
• Ability to work independently while functioning effectively as a team member

Required Education and Experience

• A Bachelor's degree or higher in a related field
• Knowledge of any relevant regulatory standards or compliance requirements

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.  

Travel

Travel may be required for this position.

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts. 

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.