What are the responsibilities and job description for the Senior Customer Success Manager position at Tenable, Inc.?
Your Role:
Tenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography. You will be expected to penetrate and prospect named accounts for new business as well as establish and work with partners in a specified market space.
Your Opportunity:
- Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
- Responsible for Quarterly & Annual Revenue Targets
- Manage client relationship through all phases of the sales cycle
- Provide a consultative solutions sales process to prospects
- Conducts one-on-one and group sales presentations
- Provide account management to an existing territory
- Responsible for tracking customer information, forecasts and reports
- Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads
- Plan & Strategize marketing activities with the Marketing and Channel teams for the end users and channels
What You'll Need:
- Must have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base
- BA/BS degree and 3 years of sales experience focused on growing existing business or new business
- Large account management or project management experience
- Proven track record for closing large and mid size companies
- Ability to adapt, overcome objections, and learn complex solutions
- Strong time management skills
- Create new business opportunities through in-depth conversations and relationship building
- Proven track record of growing business from an established client base
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast paced, team environment with revenue deadlines
- Working knowledge of computer applications such as Microsoft Office and Salesforce.com
And Ideally:
Network Security background
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