Salesforce Administrator (Hybrid/Columbia MD)

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role

Tenable is looking for an experienced Salesforce Administrator to join our Business Technology team. In this pivotal role, you will serve as a trusted partner to business stakeholders, collaborating to align technology with business process improvements, optimize operations, support and maintain our system and enhance both internal and external user experiences.

While your primary focus will be managing a comprehensive suite of Salesforce applications—including Sales Cloud, Service Cloud, CPQ, Certinia, and Mulesoft, you will also work closely with teammates to support Salesforce integration with other platforms such as NetSuite, Workday, and Clari.

Your Opportunity

• Collaborate with business stakeholders, business analysts and product owners to understand and analyze business challenges and requirements
• Optimize Salesforce system configurations through customization, flow automation and integration to enhance user experience and operational efficiency.
• Maintain security settings including user accounts, sharing rules, and field-level security.
• Administer user management including new user setup, deactivation, roles, profiles, permissions, and public groups.
• Provide technical support and troubleshoot system issues to ensure seamless operations.
• Maintain data integrity and ensure seamless integration across systems, ensuring Salesforce is used to its full potential for analytics and decision-making.
• Develop and maintain documentation for system processes, policies, and configurations to ensure knowledge sharing and continuity.
• Explore and learn new Salesforce features such as Data Cloud, AgentForce and Revenue Cloud.
  
  

What You'll Need

• 5 years of experience as a Salesforce Administrator in an enterprise environment.
• Proven ability to manage multiple initiatives simultaneously while demonstrating excellent time management skills.
• Demonstrate strong analytical skills and creative problem-solving skills
• Familiarity with IT systems, database design, and data structures, with hands-on experience in data manipulation and CRM practices/standards.
• Solid experience in troubleshooting and developing multiple solutions for complex issues.
• Proactive self-starter with a can-do attitude, capable of taking ownership of challenges and driving initiatives to completion.
• Excellent communication and interpersonal skills.
• Ability to stay agile and adaptive in a fast-paced, dynamic environment.
• Passion for continuous learning and professional development, with a commitment to staying up-to-date on Salesforce innovations and best practices.
• A customer-focused mindset, dedicated to delivering exceptional user support and enhancing the Salesforce experience for all stakeholders.
• Able to work in a hybrid/on-site capacity at our headquarters in Columbia MD
  
  

Ideally

• B2B industry experience.
• Familiarity with Mulesoft and NetSuite.
• Salesforce Administrator Certifications such as Salesforce Administrator, Platform App Builder
• Bachelor's degree or equivalent work experience
  
  

This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

US Pay Ranges

$97,000—$129,000 USD

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.

For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.