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Lead Project Manager - Tenant Improvement

Tenant Improvement - Mindful Support Services
Mountlake Terrace, WA Full Time
POSTED ON 1/31/2025 CLOSED ON 2/3/2025

What are the responsibilities and job description for the Lead Project Manager - Tenant Improvement position at Tenant Improvement - Mindful Support Services?

About Mindful Support Services

We are a business to business support service for independent mental healthcare practitioners, which helps providers service a growing client base. We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers. We have grown to support over 1,500 mental healthcare providers since we opened in 2011.

We have built the Mindful Therapy Group brand from the ground up with years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high quality mental healthcare.

About the Role

The Lead Facilities Project Manager will work collaboratively with team members, contractors, vendors, property managers, and the COO of Mindful Support Services in contributing to big-picture projects and goals of the company, specifically in new construction launches. Duties will include a variety of project, people, and relationship management, including the oversight and coordination of multiple construction launch projects, managing vendors and holding them accountable to deadlines, and leveraging a team of project managers and coordinators to carry out project work. The ideal candidate will have experience working in construction management/tenant improvement projects, managing a team of project managers and coordinators, interior design and/or a related field. This is a full-time position.

Responsibilities

• Manage a team, providing mentorship, guidance, and support in their daily activities, as well as professional development through regular feedback and goal setting.

• Manage and lead all facets of launching new locations; space planning, vendor management & communication, asset procurement, and coordinating with key players to ensure smooth project execution

• Manage vendor and contractor relationships, holding them accountable to project scope, budget, and timeline

• Work directly with the COO to establish aesthetic themes and design choices for new locations

• Manage the delivery and installation of furniture and decor; coordinating a team and installing/ building as needed

• Support the Facilities Manager in identifying and assessing viable new locations and coordinating lease negotiations

• Create and maintain documentation for build-out processes and a Specification Book for furniture, décor, paint, and carpet selections

• Work with the Facilities Manager to establish estimated budgets for new location buildouts based on previous buildouts & purchasing costs

• Track and report expenses for new location buildouts compared to estimated budget to Facilities Manager and other members of the Senior Leadership team

• Coordinate and manage vendors for major office improvements and repairs.

• Delegate tasks and responsibilities to Office Managers, Operations Assistants, and other stakeholders as necessary

• Uphold and enforce policies, procedures, and best practices for facility management with Office Managers, Provider Support Staff, and the Operations Department.

• Write and distribute documentation for policies and procedures relating to new location launches.

• Use appropriate software such as PowerPoint, CAD, Adobe, SmartDraw, Microsoft Project, and Excel to track progress and communicate effectively with stakeholders

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