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Orthopedic Medical Assistant/Roomer

Tennessee Valley Bone and Joint
Cleveland, TN Full Time
POSTED ON 7/17/2024 CLOSED ON 8/15/2024

What are the responsibilities and job description for the Orthopedic Medical Assistant/Roomer position at Tennessee Valley Bone and Joint?

Full job description:
The Medical assistant/Patient Roomer assists with clinical care activities within the practice to ensure a smoothly functioning clinical work flow and good patient relations. This position is responsible for assisting the providers and other clinical team with office schedules, entering data to assist with office visit notes upon patients arrival, and updating the patient’s chart with medications, vital signs, and allergies prior to seeing the provider. 

Essential Functions:
  • Brings arrived patients to the Clinical Check-In area according to the patient’s scheduled appointment time.
  • Requests and enters medication in EMR
  • Takes and records patient’s vital signs.
  • Obtains updated information from patient, such as recent hospitalizations, recent cardiac tests from other facilities, allergies/reactions and pharmacy name/location.
  • Ensures patient’s chart is updated with all pertinent information prior to their appointment.
  • Reviews patient’s orders tab to verify all orders exams or referral information is available for scheduled provider.
  • Assures all BP machines are charged
  • Performs tasks at the providers request.
  • Maintains and stocks the back-office area, samples closet and exam rooms.
  • Responsible for plugging in and powering off laptops at the end of each clinic day.
  • Assists with Clinical Check-In and Clinical Check Out during downtime.
  • Assists other back office departments with patients and back office assignments.
  • Maintains clean and clutter-free work area.
  • Other duties as assigned

Knowledge, Skills, & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Good problem solving, decision making, and analytical skills
  • Ability to work in a fast paced-environment and work well under pressure
  • Detail-oriented with strong organizational and follow-up skills
  • Good interpersonal and customer service skills
  • Good computer skills including the use of standard office programs
  • Ability to speak, read, and write in English ( Spanish additionally preferred)
  • Ability to effectively communicate both orally and in writing
  • Ability to operate standard office equipment
  • Ability to hear, see, sit, stoop, kneel, crouch, reach, handle, lift, and carry
  • Proficient in Microsoft Suite
  • Punctual and great work ethic
  • 1 year of experience as an MA or Surgical Technologist ( prefer ortho )
  • May lift up to 10 lbs
  • Utilize a multiline telephone system

Education And/or Experience: 
  • A High School diploma or equivalent is required
  • A minimum of one (1) year of MA medical office experience is a must.
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