What are the responsibilities and job description for the Revenue Operations Manager position at Tennr?
About Tennr :
Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20 page PDFs, with handwritten (doctor's handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B-trained on 3M documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.
Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.
Key Responsibilities
- Revenue Strategy & Planning : Support the development of revenue goals, forecasts, and resource alignment to achieve overall revenue growth.
- Process Optimization : Streamline the end-to-end revenue cycle, including lead management, opportunity tracking, and handoffs between teams.
- CRM & System Administration : Own and manage our Hubspot instance, ensuring optimal configuration, data integrity, and workflow automation across sales, marketing, and customer success.
- Data Analytics & Reporting : Manage and analyze revenue data to provide actionable insights and reports that inform business decisions. Create and maintain dashboards for KPIs such as pipeline performance, forecast accuracy, and sales efficiency reporting.
- Cross-functional Collaboration : Collaborate closely with Finance, Sales, Marketing, and Post-Sales teams to ensure smooth workflows, consistency in data, and alignment on revenue processes.
- Process Improvement & Automation : Continuously identify and implement opportunities for operational improvement, leveraging automation and best practices to increase efficiency and reduce friction across revenue teams.
Qualifications
Additional Info
This is an in-person role in our NYC office and reports to the Chief of Staff on the Business Operations team.
