What are the responsibilities and job description for the Technical Project Program Manager position at Tentek, Inc.?
Technical Expertise :
Back-End Development Knowledge : Strong understanding of back-end systems, APIs, microservices architecture, and platform management.
Cloud Platforms : Proficiency in cloud services (AWS, GCP, Azure) and related infrastructure.
API Management : Experience with API gateways, integrations, and lifecycle management.
Platform Scalability : Knowledge of designing and managing scalable, high-availability systems.
Data Security and Compliance : Understanding of security protocols, data protection (GDPR, CCPA), and compliance standards.
Continuous Integration / Continuous Deployment (CI / CD) : Familiarity with CI / CD pipelines and DevOps practices.
Incident Management : Experience in managing incidents, root cause analysis, and implementing corrective actions.
User Experience (UX) Focus : Understanding the importance of UX in platform interactions and ensuring platforms meet user needs.
This combination of technical knowledge, program management expertise, and leadership abilities will enable a TPM to successfully manage and deliver complex backend platform projects for major client brands.
Program Management Skills :
Agile Methodologies : Strong experience in Agile / Scrum methodologies, managing sprints, and product backlogs.
Project Lifecycle Management : Expertise in managing end-to-end project lifecycles from planning to deployment.
Cross-Functional Coordination : Ability to coordinate between engineering, product, design, and business teams to ensure seamless delivery.
Risk Management : Proficiency in identifying, mitigating, and managing project risks.
Stakeholder Management : Skill in communicating with stakeholders, presenting updates, and managing expectations.
Strategic Thinking :
Roadmap Development : Experience in developing and maintaining technical roadmaps aligned with business goals.
Innovation and Improvement : Ability to drive innovation, process improvement, and adoption of best practices.
Performance Metrics : Expertise in setting, tracking, and reporting on performance metrics, KPIs, and OKRs.
Leadership and Communication :
Team Leadership : Experience in leading and mentoring technical teams, fostering a collaborative environment.
Technical Communication : Ability to translate technical details into business language for non-technical stakeholders.
Conflict Resolution : Proficiency in navigating and resolving conflicts within teams and between departments.
BA / BS or equivalent experience required.
