What are the responsibilities and job description for the Technical ServiceNow Consultant position at Tephra Inc.?
Job Description: Technical ServiceNow Consultant
We are seeking a highly skilled Technical ServiceNow Consultant to join our team. As a key member of our ITSM team, you will be responsible for providing technical expertise and guidance to our clients and internal stakeholders.
About the Role
This is a senior-level position that requires strong technical skills, excellent communication and leadership abilities, and a passion for staying up-to-date with the latest ServiceNow features and best practices.
Main Responsibilities
- Provide technical expertise and guidance to clients and internal stakeholders.
- Develop and implement ServiceNow solutions to meet business needs.
- Collaborate with stakeholders to understand business requirements and develop technical solutions.
- Maintain and improve existing ServiceNow configurations and integrations.
Requirements
- At least 12 years of experience in ITSM and ServiceNow.
- Proven expertise in ServiceNow configuration, customization, and integration.
- Strong understanding of ITIL processes and methodologies.
- Excellent communication and leadership skills.
What We Offer
We provide a dynamic work environment, opportunities for growth and professional development, and a competitive compensation package.
