Demo

Business Consultant OCM

TEPHRA
Miami, FL Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

Description :

Location : Any US Location

Job Description :

Organizational Change Management (OCM) is a core component of TCS' Consulting and Services Integration (C&SI) practice. We work on multi-functional teams to support clients who are implementing large-scale transformations-some enabled by technology and others driven by business objectives such as mergers or growth agendas. Grounded in a solid foundation of success, our approach is continuously evolving to support a rapidly changing business environment that increasingly relies on and embraces cloud / digital solutions. We help our clients align their organizations and lead their workforces into their cloud / digital future.

Technical Change Management and Digital Tools Consultant Responsibilities :

  • Learn, embrace, and follow the TCS Digital Change 4.0 method approach and tools.
  • Design, develop, and implement digital tools to facilitate organizational and program management.
  • Utilize deep technical skills to create and configure digital dashboards, data visualization, and analytics tools for OCM initiatives.
  • Develop OCM-related templates and tools for use by practitioners, enhancing engagement and effectiveness.
  • Teach and support OCM practitioners in the use of digital tools, ensuring they can leverage these tools to increase their impact.
  • Maintain awareness of emerging digital tools, integrating new technologies into the OCM toolkit as appropriate.
  • Engage with clients at the beginning of transformation programs to set up and launch digital tools tailored to their specific needs; provide ongoing technical support.
  • Manage OCM components (e.g., micro-learning, digital communications) to build client and team member capabilities.
  • Work confidently and deliver successfully in a dynamic environment of both external and internal change.
  • Instill confidence and build strong relationships with clients and internal teams.
  • Contribute to an outstanding track record and increase TCS' footprint at new and existing clients through delivery excellence.

Qualifications

Minimum Requirements

  • Extensive experience in Big 4 / leading consultancies.
  • Proven success in implementing core change management capabilities.

  • Expertise in data visualization and analytics tools (e.g., Power BI, Tableau).
  • Proficiency in content creation and channel development for communication, interactive stakeholder engagement, and learning / training.
  • Strong background in software design, development, and configuration related to OCM digital tools.
  • Demonstrated ability to build relationships with clients at all levels.
  • Preferred Skills :

  • Experience and passion for leading technologies (Cloud, S / 4 HANA, Salesforce, AWS, Oracle).
  • Great enthusiasm for OCM-related digital innovation and the use of advanced digital tools and techniques.
  • Passion for evolving OCM to enable the changing world in which we live and work.
  • Agile delivery and leadership experience.
  • Commitment to diversity, equity, and inclusion (DE&I) in both internal and client interactions.
  • Leadership and Innovation

  • We seek candidates who are committed to agility and innovation, possess a deep technical skill set for creating and using digital tools, and share their commitment to DE&I in how they work internally and with clients.
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