What are the responsibilities and job description for the Front Desk/Referral Coordinator position at Teresa Marquez Smith MD PA?
Front Desk Medical Referral Coordinator
We are seeking a friendly and organized Pediatric Medical Referral Coordinator to join our growing healthcare team. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include but are not limited to consistently working on Prior authorizations for specialists, follow-up on pending request for any authorizations, referrals and scheduling. Secondary duties include but are not limited to data entry of all patient demographics, guarantor and insurance information, communication to staff, posting procedures and insurance/patient payments, scheduling, and ensuring authorizations are current. greeting and checking- out patients, answering questions, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.
Qualifications
- Medical administrative support
- Medical office experience
- Computer skills
- Patient service
- Office experience
- Clerical experience
- Knowledge of medical records
- Administrative experience
- Experience as a medical receptionist
- Familiarity with EMR systems and medical terminology
- Proficiency in Microsoft Office
- Strong customer service skills
- Ability to handle multi-line phone systems
- Understanding of HIPAA regulations
Must be bilingual
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- El Paso, TX 79936 (Required)
Ability to Relocate:
- El Paso, TX 79936: Relocate before starting work (Required)
Work Location: In person