Technical Writing Internship

About Terra Dotta

Terra Dotta is a global software company that provides more than 700 organizations with software that allows them to manage international education programs. Terra Dotta offers an exciting workplace dealing with organizations worldwide and working with staff who have worked, lived, and studied around the globe. We foster internationalization for incoming and outgoing teams, faculty, and students, increase travelers' safety and reduce organization liability.

Our Vision

Transforming the future through global connections today.

Our Mission

Develop innovative solutions that delight and empower international educators by expanding their global impact, fostering life-changing cultural exchanges, and preparing students to flourish in a global community.

Job Title: Technical Writing Intern

Location: Chapel Hill, NC

Duration: May 2025 – August 2025

Full-Time: 40 hours per week

Pay: $20 / hour

Job Description

We are seeking a detail-oriented and motivated Technical Writing Intern to join our team.

In this role, you will be responsible for creating clear, concise, and accurate

documentation to support both internal teams and external clients in understanding and

using integration-based processes. Your work will help simplify complex technical

concepts and ensure that users can effectively leverage integration features.

Key Responsibilities

• Documentation Creation: Develop internal and client-facing documentation that explains how to use integration-based processes, including step-by-step guides, troubleshooting manuals, and best practice recommendations.
• Content Development: Collaborate with engineers, product managers, and subject matter experts to gather technical information and create content that is clear, accurate, and easy to understand for both technical and non-technical audiences.
• Process Mapping: Work with cross-functional teams to understand integration workflows and translate them into structured documentation formats such as flowcharts, diagrams, and written content.
• Consistency and Quality: Ensure that all documentation is consistent in style, tone, and format. Edit and proofread content to maintain a high standard of quality.
• Client Support Materials: Create user-friendly manuals, FAQs, and knowledge base articles for external clients, helping them navigate the integration processes seamlessly.
• Feedback and Iteration: Gather feedback from internal teams and external users to continuously improve documentation and ensure it meets the needs of diverse user groups.
  
  

Required Skills & Qualifications

• Currently pursuing or recently completed a degree in English, Technical Communication, Computer Science, or a related field.
• Strong written communication skills with the ability to simplify complex technical concepts.
• Basic understanding of software integrations and technical workflows.
• Ability to work with documentation tools (such as GitHub, Confluence, or similar platforms).
• Strong attention to detail and organizational skills.
• Ability to collaborate effectively with technical and non-technical teams.
  
  

Preferred Qualifications

• Experience or coursework in technical writing or documentation.
• Familiarity with version control systems like Git.
• Experience using diagramming tools like Visio, Lucidchart, or similar.
• Understanding of software development processes and integration technologies.
  
  

What We Offer

• Hands-on experience in a dynamic, tech-driven environment.
• Mentorship and guidance from experienced professionals.
• Opportunity to enhance your portfolio with real-world documentation examples.
• Exposure to cutting-edge integration technologies and processes.
• Flexible work hours and potential for remote work.
  
  

If you have a passion for writing and an interest in technology, we would love to hear from

you. Apply today to join our team as a Technical Writing Intern!

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