What are the responsibilities and job description for the Front Desk Representative position at TerraBella Senior Living?
Customer Service Representative:
TerraBella Senior Living is seeking a skilled Concierge to join our team at TerraBella Cramer Mountain. As a Customer Service Representative, you will be responsible for providing exceptional customer service, managing communication, and ensuring a warm and welcoming experience for guests, residents, and employees.
Responsibilities:
Qualifications:
TerraBella Senior Living is seeking a skilled Concierge to join our team at TerraBella Cramer Mountain. As a Customer Service Representative, you will be responsible for providing exceptional customer service, managing communication, and ensuring a warm and welcoming experience for guests, residents, and employees.
Responsibilities:
- Manage telephone communications, respond to inquiries, and communicate with residents and staff.
- Coordinate appointments, distribute mail, and maintain resident records.
- Develop and maintain strong relationships with residents, staff, and vendors, promoting a positive and inclusive community environment.
- Collaborate with the marketing department to prepare promotional materials and support community events.
Qualifications:
- High school diploma or equivalent preferred.
- One to three years of customer service experience and/or training; or equivalent combination of education and experience.
