What are the responsibilities and job description for the Facilities Services Department Manager position at Terracon Consultants, Inc.?
Job Description
Terracon is seeking a dynamic leader to manage our Facilities Services operation in San Antonio, covering opportunities in South Texas. The successful candidate will demonstrate strong leadership skills, hold industry relationships through the region, A/E/C business acumen, technical background/experience in building diagnostics, remedial design, and/or construction. You must have the ability to collaborate with a variety of internal and external teams, and mentor and grow a diverse team of Facilities professionals.
Our Facilities Service Line provides consulting services in the building science, technology, real estate, and management space. Terracon's Facilities professionals are trusted advisors to building owners, property and asset managers, developers, contractors, financial institutions, and architects. Services are centered around eight practice areas including Building Enclosure, Facility Asset Management, Due-Diligence, Accessibility, Structural, Mechanical/Energy, Construction Risk, and Construction Management.
General Responsibilities:
Supervise and monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the Client's requirements and within company policies, procedures, and standards. Supervise preparation of proposals and cost estimates to Clients to ensure proper scoping of services, availability of staff and pricing to achieve desired profitability. Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedures. Plan for and participate in business development activities to identify develop, win, and execute project opportunities and build and maintain client relationships.
Essential Roles and Responsibilities:
- Responsible for preparation of proposals and cost estimates with varying degrees of complexity.
- Lead and direct the short-range business development activities of all department personnel to ensure that adequate fees are available to support the team and achieve projected growth.
- Develop and implement an annual business plan, growth strategy, and budget. Manage financial and resource operations to attain profitability and maximize team efficiency.
- Oversee and ensure consistent operations and practices of department by providing training, inspections, and monitoring /balancing workload.
- Oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability.
- Plan for and execute the recruitment, selection, training, mentoring, and development of all employees within the department.
- Develop an understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
- Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrate safety practices. Promote pre-task planning for all projects.
- Promote continuous quality monitoring and improvement on projects. Ensure best practices are being followed and hold Managers accountable for quality control standards.
- Professional involvement with SEAoT, AIA, ASHRAE, BEC, ABAA, IIBEC, USGBC, IFMA, etc. are a plus.
- A small office supporting Facilities Engineering services. Office may be considered a satellite location.
- Focus will be directed to management of specific projects and employee utilization for projects.
- Review contracts and proposals prepared by office personnel.
- May serve as an Authorized Project Reviewer (APR) for projects.
- Monitor job status reports and coordinate projects with staff.
- May participate with corporate marketing to maintain client contacts for future development of new business.
- Develop understanding and be aware of project related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
- Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrate safety practices. Promote pre-task planning for all projects.
- Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices. Engage APRs on projects at their onset.
- Bachelor's degree in Architecture, Architectural Engineering, Civil Engineering, or related degree with a focus on Building Science and Technology (Construction and/or and Design).
- Master's degree or PhD preferred.
- Previous supervisory experience is strongly preferred.
- Minimum of 8 years' related experience. Or in lieu of a degree, a minimum of 12 years' related experience
- Valid driver's license with acceptable violation history.
- Architecture or Engineering registration in the State of Texas
- Industry certifications such as RRO/RRC/, RWC/REWC, REWO, RBEC, PMP, CBECxP, LEED, CASP, etc.
About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.
Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
