What are the responsibilities and job description for the Host position at Terras Urban Mexican Kitchen?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. Your ability to communicate effectively and manage guest flow will be essential in maintaining our high standards of customer service.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and maintain an organized seating chart.
- Communicate wait times clearly and manage guest expectations.
- Assist with the setup and maintenance of the dining area.
- Collaborate with servers and kitchen staff to ensure smooth operations.
- Handle guest inquiries and provide information about menu items, specials, and restaurant policies.
- Maintain cleanliness in the host/host area and assist with general restaurant upkeep.
Requirements
- Previous experience in food service or hospitality is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and non-verbal.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Good phone etiquette for managing reservations and inquiries.
- A positive attitude and willingness to help team members as needed.
- Experience in hotel or restaurant settings is advantageous.
Join us as we strive to provide an outstanding experience for every guest!
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Expected hours: 25 per week
Shift:
- 4 hour shift
- Evening shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Brownsville, TX 78520 (Required)
Ability to Relocate:
- Brownsville, TX 78520: Relocate before starting work (Required)
Work Location: In person
Salary : $9 - $10