What are the responsibilities and job description for the Dispensary Agent position at Terrasana?
Description
The Dispensary Agent is a key team member at our dispensary and is responsible for providing unique customer service experiences, educational consulting, and in some cases patient record management
The daily grind:
- Greet customers and patients with a smile and positive attitude.
- Assist customers and patients navigate through their cannabis education journey.
- Build lasting relationships with regular patients/customers to promote regular store visits.
- Partner with team members in a fast-paced, dynamic retail environment.
- Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
- Continue on-going cannabis education and training.
- Provide support to managers and other Dispensary Agents as needed.
- Maintain a clean, organized, and sanitized workstation/store front.
- Review online orders to ensure accuracy before pick-up.
- Understand and apply detailed compliance regulations as required by local and state laws.
- Stock, merchandise, and replenish displays of regulated and unregulated inventory.
- Process transactions at the POS and ensure the state monitored inventory system (METRC) accurately updates the amount of product available.
- Expected to be to work all scheduled workdays, during scheduled hours and report to work on time.
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 30 lb. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position
Experience & Education
- High School Diploma or equivalent.
- 1-2 years of retail or hospitality (customer-facing) experience.
- Must be 21 years of age and able to register as a cannabis agent with the state.
- Capable of lifting up to 30 pounds unassisted, stand and walk in excess of 5 hours per day.
- Ability to squat, kneel, bend over, and reach with little or no assistance.
- Comfortable working in a demanding high-volume, fast-paced retail environment.
- Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Benefits:
- Medical, Dental, and Vision Benefits
- Paid Time Off
- Relaxed/Casual Dress Code
- Life Insurance
- Short & Long Term Disability
- Employee Assistance Program
- Company Discount
About Terrasana
Terrasana Cannabis Co. is an Ohio-based medical marijuana company. We serve medical cannabis patients with dispensary locations across the state, including Columbus, Cleveland, Fremont, and Springfield dispensaries. With a commitment to cannabis education, we offer exceptional patient care through clinical expertise combined with natural marijuana treatment options. Terrasana’s dispensaries are also committed to providing a safe and welcoming environment and offering only the highest quality cannabis products.
Terrasana prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.
Terrasana prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.
