What are the responsibilities and job description for the Archived Records Services Support position at TERRESTRIS, LLC?
Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? At Terrestris, we are changing the way small businesses hire. We are seeking a Archived Records Services Support to join our team of talented professionals who possess the experience, vision, commitment, and integrity to successfully support federal and commercial clients. Join our team, grow your career, and crush your goals at Terrestris.
I’ve never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We approach this by forming strong client and team relationships through transparency. We strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary values to the American people by helping the Government become more efficient and effective.
So, what will the Archived Records Services Support at Terrestris do?
The Archived Records Services Support role is integral to delivering exceptional customer service for the G-1, specifically in assisting current and former service members with the retrieval of their archived records. This position requires a strong attention to detail, a high level of accuracy, and the ability to effectively navigate military records rules and procedures. The role involves managing personnel and medical record requests, ensuring timely and compliant retrieval, processing, and distribution of these records, while maintaining strict confidentiality and data protection standards.
What does a typical day look like for a Archived Records Services Support?
The Archived Records Services Support's day is dynamic. The role involves retrieving and processing personnel and medical records from systems like iPERMS and HRR, responding to inquiries from service members and the Department of Veterans Affairs (DVA), and ensuring records are distributed in compliance with ARNG guidelines. The professional also conducts quality control checks on records, updates tracking systems, and handles administrative tasks such as preparing reports and managing correspondence. The day is focused on maintaining accurate records, meeting deadlines, and providing excellent customer service.
What qualifications do you look for?
You might be the person we’re looking for if you have:
- Proven experience in records management, archival services, or a related field.
- Strong understanding of military records systems, including iPERMS, HRR, and SRAS.
- Knowledge of HIPAA regulations and data protection standards.
- Proficient in Microsoft Excel and other tracking systems.
- Strong research, organizational, and communication skills.
- Ability to meet tight deadlines while maintaining high accuracy.
Preferred:
- Experience with the Department of Veterans Affairs or military records systems.
- Familiarity with ARNG record retention policies and procedures.
What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
Job Types: Full-time, Contract
Pay: $41,865.96 - $50,419.22 per year
Schedule:
- 8 hour shift
Work Location: In person
Salary : $41,866 - $50,419
