CHOIS Case Manager - Boise 23rd

GENERAL RESPONSIBILITIES

Coordinates and provides supportive services including BCACHA applications, home visits, social service referrals, crisis intervention, case management, client advocacy and related services to individuals and families applying for or enrolled in the CHOIS Program.

ESSENTIAL DUTIES

1. Maintains caseload of clients assigned from the BC/ACHA for services under the CHOIS grant.
2. Performs client needs assessments and develops, implements and monitors service plans for each client. Assists client to meet service plan goals and objectives.
3. Performs home visits as required by CHOIS funding source to help client retain permanent housing.
4. Participates in outreach clinics and activities that approach and engage homeless persons with the objective of developing trust while providing access to homeless services as needed.
5. Provide clients with referrals for medical and other health related services including substance abuse and specialty services.
6. Maintain collaborative linkages with other programs that serve the homeless. Linkages will include existing health care providers, local social services agencies, shelter providers, housing services, and other appropriate providers.
7. Arrange transportation, as needed, to support CHOIS patients' access to medical and behavioral health services.
8. Assist patients in the completion of paperwork associated with their health care, including but limited to: Social Security, Medicaid, Medicare, Patient Assistance Program, and external specialty programs.
9. Document all patient encounters, or work done on behalf of patient, in the patient chart.
10. Complete encounter billing documentation for all work done on behalf of clients in a timely manner and consistent with standard operating procedures.

MINIMUM QUALIFICATIONS

1. Bachelor's Degree in social work or undergraduate degree in a related field OR 4 years of equivalent experience.
2. Licensed, or license-eligible, in the State of Idaho (if relevant for degree).
3. Clearance through the Idaho Department of Health and Welfare Criminal History background check.
4. Demonstrated willingness and desire to work with the homeless and low-income populations.
5. Demonstrate an understanding of the problems for those patients with behavioral health issues and chemically dependent populations.
6. A working knowledge of Boise area social service resources for those patients with behavioral health issues (city, county, state and federal).
7. Ability to work as a team member.
8. Good verbal and written communication skills.
9. Reliable and courteous.

PREFERRED QUALIFICATIONS

1. Experience working with homeless patients.
2. Experience working in a medical setting.
3. Experience working in a multidisciplinary setting.