What are the responsibilities and job description for the Customer Care Intern position at tesa SE?
Are you ready to revolutionize tape with us?
At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference!
We are seeking a highly motivated and detail-oriented intern to join our Customer Care Team. This internship provides an excellent opportunity to gain hands-on experience in a multinational company with a focus on supporting our North American operations. The intern will assist with tasks such as SAP data management, data analysis, order entry, reporting, sustainability and more.
What you will do :
- Verify the accuracy of the customer's orders and make / communicate any corrections deemed necessary to ensure all orders are accepted and entered correctly.
- Project work including data entry into SAP.
- Answer customer inquiries relating to order status, shipping / delivery dates, pro number, carrier, and any additional questions that may arise.
- Use the CRM system to enter customer data, request data and information as needed.
- Participate in both individual and team training and meetings to ensure knowledge is up to date.
- Maintain confidentiality of the organization's customers and data.
- Effectively work and communicate in a multi-cultural environment seeking assistance as needed.
- Perform other related duties as required.
What you will need :
Posted on : 2 / 27 / 2025
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