What are the responsibilities and job description for the Customer Service Representative position at Tesla Motors, Inc.?
| Job Category | Vehicle Service |
|---|---|
| Location | PHOENIX, Arizona |
| Req. ID | 199513 |
| Job Type | Full-time |
Tesla participates in the E-Verify Program
- Work scheduling maintenance
- Vehicle arrival preparation
- Customer communication and expectations
- Rental coordination and hand off
- Vehicle status updates
- Material and supplies reordering
- Repair review and delivery
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Must be willing to train others
- Ability to work independently in limited supervision environments
- Microsoft Office experience, preferred
- Excellent written and verbal communication skills as well as the ability to follow instructions
- Certificate from Vocational School in Collision Repair, preferred
- Must be at least 18 years of age
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
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