What are the responsibilities and job description for the Property & Title Agent position at Tesla Motors?
The Reassignment team within the Property & Title department facilitates solar contract transfers by serving as a resource for the seller, buyer, escrow / title, and real estate agents throughout the home sale process. A Reassignment Agent provides information to sellers regarding the transfer of their solar agreement and answers all potential buyer's questions and concerns. They generate Transfer Agreements, collect digital signatures, and confirm the validity of the document when the home sale closes.
Responsibilities
- Manage and prioritize a high volume of internal and external inquiries via phone, email and chat requests
- Manage various tasks and responsibilities while maintaining excellent customer service, often under pressure
- Communicate with all necessary parties about the required actions and timelines and ensure deadlines are met
- Demonstrate an understanding of contract terms and simplify contract language and solar basics for customers
- Independently draft, review, and send contracts and / or associated documents in compliance with Tesla policies
- Exercise a high degree of discretion and independent judgment to evaluate each reassignment and determine how to best manage situations while avoiding losses
- Follow process and protocols as outlined and directed by leadership
Requirements
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :
2 medical plan options with $0 payroll deduction