What are the responsibilities and job description for the Associate Regional Manager, Service position at Tesla?
What to Expect
What You'll Do
What You'll Bring
Compensation and Benefits
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
The Associate Regional Service Manager must deliver excellent results and achieve goals month after month by developing effective local teams, ensuring operational standards are met on a consistent basis, and leading strategic business planning within a designated territory. The Associate Regional Manager communicates effectively and works with cross-functional partners and the Regional Manager to drive business results. The Associate Regional Manager can translate strategic themes into concrete action plans, and provides consistent feedback to identify, prioritize, resource, and operationalize projects. This role directly supports Tesla’s mission by ensuring an accurate, consistent, and rapid transaction for Tesla customers.
What You'll Do
- Lead, develop, and motivate high-performing teams, fostering a culture of leadership and excellence, with a focus on in-store and delivery center coaching and real-time feedback
- Drive team performance by setting clear sales, delivery, and customer service targets, ensuring accountability through performance management, observation, and regular one-on-one meetings
- Establish and reinforce high operational standards by coaching and targeting safety and security
- Develop strong relationships with key stakeholders to create and implement a local market strategy, and promote growth opportunities through partnerships with communities, businesses, and Tesla owners
- Execute daily, monthly, and quarterly disciplines to achieve targets and enhance profitability
- Maintain regular communication with regional leadership through various channels
- Perform additional responsibilities as assigned to meet business needs
What You'll Bring
- Bachelor’s degree or equivalent professional experience and at least 7 years of experience leading large teams in a high-growth, service-focused industry, prior P&L experience preferred, or equivalent experience
- Demonstrated ability to inspire, influence, and hold a team accountable to achieve a common goal
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
- Excellent analytical, verbal and written communication, and sales skills
- Willingness to relocate, travel, and work evenings and weekends when necessary; must be able to stand or sit for 8 hours or more
- Valid driver’s license required
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$114,000 - $171,000/annual salary cash and stock awards benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Salary : $114,000 - $171,000
