Onsite Medical Care Coordinator

What To Expect
The individual will be responsible for coordinating care for work-related injuries and illnesses including workers’ compensation claims, cases related to contracted workers through temp agencies, and Owner Controlled Insurance Program (OCIP) for a particular assigned business segment with a strong emphasis placed on employee communication. The Onsite Medical Administrator will support day-to-day operations and investigation with managing a number of processes: filing workers compensation claims, assisting with medical treatment authorization, incident investigation and analysis, data collection/entry, etc.

The Onsite Medical Care Coordinator will play a key role in case management operations and managing, tracking and organizing documents from Medical providers, claims adjusters, internal stakeholders including supervisors, EHS and HR to aid with the investigation and management of incidents. A successful candidate for this role has worked in customer service or safety, and risk management field with experience in employee relations and administrative support.

The candidate must work well on both self-initiated projects and those driven by priorities outlined by management. The ideal candidate takes pride in his/her analytical abilities, organizational skills and attention to detail and appreciates an environment where superior work is encouraged, recognized, and rewarded. Onsite presence required.

Shift: 8PM - 6AM (10% pay differential) Monday, Tuesday, Wednesday, and Thursday

What You'll Do

Act as initial point of contact for walk-up inquiries related to occupational injuries, benefit questions and employment concerns

Capture key information about the nature of the injury, including when it occurred, how it happened, and where it took place

Collect paperwork and file work-injury forms timely to report workers’ compensation claims

Act as liaison and facilitate communication between employees, insurance, EHS, production, and HR

Resolve workplace conflicts and escalate to the appropriate stakeholder when necessary

Coordinate through provider network when an employee requests medical treatment for a new injury

Investigate and gather witness statements, collect information, and track data from various stakeholders

What You'll Bring

Background in customer service

Bachelor’s degree (preferred)

Microsoft Office skills, including proficiency in Word, Excel, and PowerPoint

Well organized with meticulous attention to detail

Excellent written and verbal communication skills

Quick, accurate data entry, and strong time management skills

Service oriented, treats colleagues as clients

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program