What are the responsibilities and job description for the Technical Trainer, Semi Service position at Tesla?
A Technical Trainer, Semi Service, supports the Semi Team by providing world class training for our Service Technicians and partners. You will be involved with multiple programs including (but not limited to) new hire training, new processes, continuing education and cross-training.
As a Technical Trainer you will be primarily responsible for the conducting of Instructor Led Trainings (ILT) for our Internal and External Service Teams so that our workforce is knowledgeable and adheres to the best practices of the company. This will be accomplished through New Hire Onboarding and continuing education courses. You will be responsible for planning, executing, and tracking technical knowledge and training programs in this role.
This individual must be creative, proactive, organized, flexible, and results oriented. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.
The ideal candidate must possess a passion for teaching and a willingness to continue their own education as well.
What You'll Do
Deliver technical hands-on, instructor-led, and virtual training sessions for groups of various sizes, including new hires, customers, and existing employees
Keep up to date with current trends in Learning and Development to ensure we are taking advantage of the most up-to-date technologies and techniques
Maintain positive and collaborative relationships with stakeholders including Design, Production, Quality, Service Leadership, Instructional Design and EHS teams
Research and remain current on industry trends and data-informed best practices and identify mechanisms to deploy them into the training curricula
Create a knowledge repository on industry best practices and training methodologies to support the development of the technical training team
Identify operational improvements that increase safety, efficiency, and quality
Create a positive work environment by demonstrating accountability, confidence, and commitment
What You'll Bring
- Bachelor’s Degree in related field, or equivalent experience
3 years’ experience in the training field or related area with EV and/or heavy truck service experience preferred
Friendly, clear, strong speaker with composure, approachability, and interpersonal skills
Excellent verbal, written, and presentation skills required with the proven ability to successfully deliver and communicate complex content in both technical and non-technical language depending on audience
Proven time management and organizational skills including strong ability to multitask
- Up to 50% travel
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
