Manager - Ancillary

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).  

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The Manager, Ancillary oversees the staff, activities and resources of the Analytics and Ancillary Pricing team and reports to the Director of Ancillary and Revenue Analytics. The Manager and his/her team are responsible for managing and developing quantitative analysis for fares, working with Pricing and Revenue Management, and direct management of ancillary prices.  

Essential Functions

• Create and develop a team to drive data-driven decisions by the Pricing and Revenue Management team
• Collaborate across PRM to create and deliver actionable analytic solutions
• Manage and evolve Frontier's ancillary pricing strategy through machine learning, AI and other pricing strategies
• Prioritize incoming requests for developmental report changes and participation in new projects, and ensure that analysts are successful in their assignments
• Develop/participate in analytical report development with PRM team to maintain competitive advantage
• Work closely with relevant data partners to deliver ancillary optimization benefits
• Collaborate with ancillary offer management to enhance revenue optimization
• Manage evaluation of team members, including skill sets, skill development and regular reviews in line with department policies
• Communicate to senior leadership key ancillary trends and present opportunities for furthering Total Revenue Optimization
• Run Frontier LABS (Leadership and Business Series) Lectures – an external-speaker(s) series focusing on different areas of business, technology and organizational efficiency

Other Functions

• Supervise the teaching / training of analysts
• Maintain good communication within the department as well as with other departments
• Leadership and team building
• Monitor and manage analysts as it relates to maximizing revenues
• Manage and develop direct reporting employees

Qualifications

• Bachelor’s Degree in Economics, Mathematics, Operations Research, Finance, Aviation Management or related analytical field required; combination of education and relevant experience considered in lieu of degree requirement
• 3 years of experience in pricing or similar field, with experience in machine learning in pricing strongly preferred
• 5 years of experience in airline analytics, ancillary revenue, pricing, revenue management, and/or finance

Knowledge, Skills and Abilities

• Knowledge of airline commercial metrics, economics, network design and revenue principles
• Master Excel user and willing to learn/navigate Navitaire APO Module
• General SQL knowledge
• Excellent analytical and intuitive revenue analysis / forecasting skills
• Ability to efficiently summarize and report on company revenue production
• Ability to quickly identify revenue improvement opportunities
• Strong leadership skills
• Familiarity with airline operations and management principles preferred
• Excellent analytical, communication and interpersonal skills

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer 

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Direction:  The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

• 1 Analyst(s) in Analytics and Ancillary Revenue

Salary Range 

$90,094 - $119,583

Please note: this posting will close on or before 1/3/25.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Salary : $90,094 - $119,583